Please review the relevant Guide (see below) before contacting our support team. Also see the Help menu item in Electromeet, which can also be downloaded separately from this page. To send an email to the Electromeet team with your request for support, click here firstname.lastname@example.org.
We will respond to your query within 24 hours, Monday to Friday. If the matter is urgent, please contact your nearest IDC office (see Contact). Note that technical support may need to come from Europe or Australia, so please allow for time differences. In your message please add as much detail about your issue as possible. Include copies of any error messages if possible.
Special First release – Provider Licence Offer: Your own 50 user ‘virtual room’